Terms & Conditions of Sale.
These terms govern all in-store showroom purchases, digital reservations, pre-owned buybacks, and workbench repairs executed by Maurya Mobile.
1. Device Purchasing & Tax Invoicing
All smartphones and electronic accessories sold by Maurya Mobile are 100% authentic, legally procured, and accompanied by a detailed computer-generated GST tax invoice containing:
- Primary and Secondary IMEI numbers for dual-SIM handsets.
- Device exact specification (Capacity in GB, RAM, Colorway, and Serial Number).
- HSN Codes (8517 for cellular phones, 85177090 for smartphone spare parts & accessories).
- CGST and SGST statutory tax breakdown.
Customers must preserve their original purchase invoice. The invoice acts as primary proof of purchase required for official OEM service center warranty claims (Apple Care, Samsung Service, OnePlus Authorized Centers) or Maurya in-house guarantees.
2. Certified Pre-Owned Quality Grading Standards
To guarantee complete buyer transparency, every second-hand device in our showcase is certified under one of three clearly categorized physical condition tiers:
Indistinguishable from brand-new inventory. Display glass and chassis are pristine with zero visible scratches. Battery health tested at 90% or higher. Original box and charging cable included whenever noted.
Light, faint micro-scratches on side frame or back glass only visible under angled reflection. Display glass is clear with zero cracks. 100% functional hardware; battery health tested at 85% or higher.
Noticeable exterior cosmetic wear, edge scuffs, or minor case marks. Zero functional compromises — all cameras, 5G modems, speakers, and processors pass 50-point diagnostic benchmarks.
3. Payments, EMI Financing & Khata Credit
Accepted Payment Methods: Cash, UPI (Google Pay, PhonePe, Paytm), Visa/Mastercard/RuPay cards, and direct NEFT/RTGS bank transfers.
Paperless 0% EMI Schemes: Financing via Bajaj Finserv, IDFC First Bank, and HDFC Consumer Loans is subject to customer credit profile, active CIBIL score, and lender approval. Any down payment or processing fee is collected as per the chosen financing institution's schedule.
Customer Khata Ledger Accounts: Store credit granted to pre-approved repeat clientele must be settled within the agreed invoice due date. Overdue khata balances are subject to ledger suspension until settled in full.
4. Repair Work Orders & Lab Guidelines
Job Sheet Intake: Every service device received is cataloged with a unique ticket number (e.g. REP-2026-0001), intake timestamp, and reported fault list. Pre-existing cosmetic damage (cracked back glass, dented corners, missing screws) is documented at intake.
60-Day Collection Window: Customers must retrieve their serviced device within 60 calendar days of receiving a job completion SMS/call. After 60 days of uncollected storage and multiple unanswered notices, Maurya Mobile reserves the right to dispose of or recycle the unclaimed hardware to recover bench lab costs.
Water & Liquid Damage Disclaimer: Handsets submitted with prior water ingress or corrosive oxidation carry no warranty on secondary components, as microscopic corrosion may degrade unaffected traces over time.
5. Legal Jurisdiction
All agreements, commercial transactions, repair contracts, and dispute resolutions arising out of services rendered by Maurya Mobile shall be governed strictly by the laws of India and subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra.